Administrator username/password explained

An administrative username and password is needed to get access to your institution’s Springer Nature Librarian Portal account.

This username and password is NOT needed for your users to access our journal content because your user's access is granted by IP recognition.

This log-in pertains to administrative access to your current licensed subscriptions, IP ranges, usage statistics, etc.

Your username and password were created by the person at your institution who first registered your institutional account. They should have a record of it in their email or in their personal records.

If this information has been lost or forgotten, please contact us by submitting a query to our Online Service team via our webform here. If you would rather email or phone them, their contact information is available here.

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