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Site Licence Access
Site License Access Issue Help
Where can I find my Customer ID?
Our patrons are being asked to logon when we should have seamless access via IP address?
Why does our institution’s usage reports show hits on titles that we do not subscribe to?
How do I update my account with a new Customer ID?
Why do I receive an error message when registering my institutional account?
My institution has a Site Licence to a Nature Research title, but when I attempt to download a PDF article I am presented with a blank screen and/or an error message.
Administrator username/password explained
Why are titles missing from my Site License Administrator Account?
Our Institution has a Site License, why am I being prompted to login?
Can I gain access without declaring IP addresses 2?
What are Proxy servers and firewalls?