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Site Licence Access
Site License Access Issue Help
How do I update my institution's IP address(es)?
How do I access my usage reporting?
Where can I find my Customer ID?
Our patrons are being asked to logon when we should have seamless access via IP address?
Why does our institution’s usage reports show hits on titles that we do not subscribe to?
How do I update my account with a new Customer ID?
We have purchased a Site Licence. How do I activate online access?
Why do I receive an error message when registering my institutional account?
My institution has a Site Licence to a Nature Research title, but when I attempt to download a PDF article I am presented with a blank screen and/or an error message.