Please note our support teams are unable to handle phone enquiries regarding submission status. Please refer to Find submission status of your article / manuscript.
Americas, 04:00 to 17:00 EST Monday to Friday: +1 800 777 4643
Rest of World, 09.00 to 22:00 GMT Monday to Friday: +49 6221 345 0 (option 1) or +44 (0)800 260 5666
German language support, 09:00 to 17:00 CET Monday to Friday: +49 6221 345 0 (option 2)
Open Access Support: +44 (0)2031 922 009 (Please ask if any of our Italian, Japanese, Korean or Filipino speaking agents are available if one of these is your preferred language.)
Alternatively, you may submit a ticket and select the appropriate contact form for your query as documented on Contact Customer Support.