Troubleshooting
Common troubleshooting questions for Nature Masterclasses
- Unable to sign into Nature Masterclasses account
- My institution has provided me with a voucher code but I have already registered for a Nature Masterclasses account
- Login steps if your institution subscribes to Nature Masterclasses
- Change your password for Nature Masterclasses
- Change email address on my Nature Masterclasses account
- Delete my Nature Masterclasses account
- Maintaining access to Nature Masterclasses after changing from access via IP range to access via institutional email address