If you have forgotten your password and need to receive a new one, go to the page, https://idp-personal-authenticator.springernature.com/forgot/nature?
You will be prompted to enter the email address that you registered with our website.
Click the 'Send' button, an email will then be sent to your registered email address.
Next, click the link within the email and enter your preferred new password into the fields provided and confirm.
If you require further assistance, please contact our Customer Service team at email@example.com. If you would rather call your local Customer Service team, their phone numbers are available here.