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I have recently renewed my subscription but my online account details are saying that my subscription has expired. What should I do?

If you require further assistance you can submit a query to our Online Service team via our webform here. If you would rather email or phone them, their contact information is available here.


Please include in your correspondence; the title of the journal in question, your Customer ID and your registered email address.


IMPORTANT: FOR SECURITY REASONS, CREDIT CARD NUMBERS CANNOT BE ACCEPTED VIA EMAIL.

 

PLEASE DO NOT SUBMIT CREDIT CARD NUMBERS IN THIS MANNER.


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