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When I enter my Customer ID on the website I am told that there has been an error in updating my account. What should I do?

If an error message appears when updating your account with your Customer ID you will need to contact us with the Customer ID you have been given. Please also provide your full name and the e-mail address that you have registered on our website.


If you require further assistance you can submit a query to our Online Service team via our webform here. If you would rather email or phone them, their contact information is available here.


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