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What are Proxy servers and firewalls?

Some institutions use proxy servers to network their environment.


A proxy server is a computer with a single IP address, which handles all internet traffic for a number of individual computers within an organisation.


A firewall is like a proxy server, with special software designed to protect the organisation from hackers and viruses.


Nature Research permits the use of proxy server IP addresses on your registration, provided they serve only computers within your organisation and they do not exceed your access limit.


If you need to contact us, you can submit a query to our Online Service team via our webform here. If you would rather email or phone them, their contact information is available here.

You can also contact us by using the relevant details below:

 

UK/Rest of World: email - institutions@nature.com, tel: +44 (0)207 014 4113


USA: email - institutions@us.nature.com, tel: +1 800 221 2123


Japan: email - japan.os@springernature.com, tel: +81 3 4533 8090 (Tokyo)


Greater China, Mongolia, Oceania, South Korea & Southeast Asia: email - asia.os@springernature.com, tel: +86 21 2422 5007 (Shanghai)


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